We highly value your privacy and ensuring the privacy of your information is of utmost importance to us. To help you understand how we handle personal information, we have developed this Policy, which outlines our practices regarding the collection, use, communication, disclosure, and utilization of personal data.

Before or during the collection of personal information, we will clarify the purposes for which the information is being collected. We will gather and utilize personal information solely to fulfill the purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will collect personal information through lawful and fair means, and where appropriate, with the knowledge or consent of the individual concerned. Personal information will only be retained for as long as necessary to fulfill the specified purposes.

We gather and utilize personal information exclusively to fulfill the purposes specified by us and for other compatible objectives, unless we obtain the consent of the individual concerned or as required by law. Personal information will be retained only for as long as necessary to fulfill those purposes. Personal data will be pertinent to the purposes for which it is intended to be used, and, to the extent necessary for those purposes, it will be accurate, complete, and up-to-date.

We will safeguard personal information through reasonable security measures against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

Information about our policies and practices concerning the management of personal information will be readily accessible to customers.

PHOTOS

We value your privacy and aim to maintain the highest standards of confidentiality. Occasionally, we may take before and after photos of our work in your home or office. These images serve various purposes, including cleaner assessments, proof of performance, and promotional materials for our company.

Any interior images captured will focus solely on the areas we have cleaned to showcase the effectiveness of our services. In rare instances, photos may highlight any damage discovered, but personal property will not be featured unless necessary for insurance purposes in the event of a claim.

By booking our services, you consent to the use of before and after pictures of cleaned areas in your home or office for promotional purposes. These images may appear on our website, social media platforms (such as Facebook, and Instagram), review sites (like Yelp), and Google listings. Rest assured, no images will include identifiable individuals living or working in the space.

If you prefer not to have photos taken of work areas in your home or office, please notify us when scheduling your cleaning, and we will accommodate your request accordingly.

 EMAIL & TEXT COMMUNICATIONS

To stop receiving text messages from us, you can Stop, Opt-out, or Unsubscribe from any text message you receive from us. For more details, refer to our Mobile Messaging Terms and Conditions.

If you no longer wish to receive our email campaigns, simply click the Unsubscribe link found at the bottom of any marketing email you receive from us. Even if you opt out of our email marketing, you’ll still receive messages related to our transactions and your relationship with us, such as order confirmations.

To update your information, you can reach out to us via phone call, email, or text message. If you have an account with us, you can review, modify, or update your contact details by logging into your account.

We are committed to conducting our business under these principles to ensure the confidentiality of personal information is protected and maintained.

We reserve the right to update this Privacy Policy as needed, so please check it regularly for any changes.

For any questions about this policy or our privacy practices, feel free to email us at support@queensofclean.com.